Team & Skill Augmentation for New Platform Development
About Fulcrum
Industry: Customer Data Analytics & Management
Project Type: Team Augmentation
Location: United States
Client Description: Fulcrum SaaS is an enterprise-grade Customer Data Platform that provides companies with real-time data analytics and user experience personalizations to increase website visitor conversions.
Challenges
Fulcrum SaaS had a clear vision for their platform and had built a robust Neo4j-based database. However, due to limited in-house development resources and a lack of specific skills, they needed assistance with developing their user-facing portal, API integrations, and back-office systems.
Essentially, Fulcrum SaaS knew what they wanted but required an outsourced team to help realize their vision.
Our Solution
We collaborated directly with their CTO, augmented their development team, and brought their vision to life by building an enterprise-grade Customer Data Platform. This platform integrates real-time data processing and provides robust personalization capabilities for their users.
We developed a platform that interfaces with multiple third-party APIs for both push and pull operations, ensuring a seamless user experience. Additionally, we created routines for generating ad-hoc PDF reports based on client-specific and time-specific data and developed tools to help their clients deliver personalized content to users on their websites.
Process
Our involvement included providing five of our engineers to augment their team and expand their skill set. We participated in daily sprint calls to ensure continuous progress and alignment with their goals.
Over the past five years, we upgraded their technology stack four times, each upgrade significantly enhancing the platform’s performance and scalability. The first version used Nuxt.js, the second was upgraded to ExpressJS, the third to ReactJS, and the fourth to ReactJS with Golang.
Results
Our collaboration with Fulcrum SaaS resulted in a robust, high-performing, and user-friendly platform capable of serving clients of any size. Their team has been so pleased with our work that we have maintained a continuous working relationship with them for over five years.
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